View the Lucky Star Casino Privacy Policy – understand how your personal data is collected, protected, and used to ensure a safe gaming experience.
At Lucky Star Casino, we are committed to protecting your personal data and ensuring that your gaming experience is both safe and secure. This Privacy Policy explains how we collect, use, store, and safeguard your personal information while using our services.
By accessing and using Lucky Star Casino’s website or mobile application, you agree to the terms outlined in this policy.
1. Information We Collect
When you register or interact with our platform, we collect the following types of data:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Residential address
- Government-issued ID (for verification)
Account and Transactional Data
- Login credentials
- Deposit and withdrawal history
- Bonus usage
- Game activity and preferences
Technical Information
- Device type
- IP address
- Browser type
- Operating system
- Cookies and usage data
2. Purpose of Data Collection
We collect your data to:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and manage your user account |
| Payment Processing | To process deposits, withdrawals, and bonuses securely |
| Legal Compliance | To meet legal and licensing obligations (e.g., KYC/AML) |
| Marketing & Promotions | To send personalized offers and bonus notifications |
| Service Improvement | To analyze user behavior and optimize platform functionality |
3. How We Protect Your Data
Your privacy is a priority at Lucky Star. We use multiple layers of security to protect your personal and financial information:
- SSL encryption for secure data transmission
- Firewall protection for server integrity
- Two-factor authentication (2FA) for account security
- Regular audits and system checks
- Restricted access to data by authorized personnel only
4. Sharing of Information
We may share your personal data under the following circumstances:
- Payment Providers: To complete financial transactions securely
- Regulatory Authorities: To comply with licensing and legal regulations
- Anti-Fraud Services: To prevent fraudulent activities
- Marketing Partners (with your consent): To provide exclusive offers
We never sell your data to third parties.
5. Cookies and Tracking
Lucky Star uses cookies and similar technologies to improve your experience. Cookies help us:
- Remember your preferences
- Maintain login sessions
- Deliver relevant promotions
- Analyze traffic and performance
You can control cookie settings in your browser at any time.
6. Data Retention
We retain user data as long as your account remains active or as required by law. Once your account is closed, we will securely delete or anonymize your data after the legally required retention period.
7. Your Rights as a UserAs a Lucky Star user, you have the right to:
- Request access to your personal data
- Correct inaccurate or outdated information
- Withdraw consent to marketing communications
- Request deletion of your account and associated data
- File a complaint with a data protection authority if needed
To exercise your rights, contact us at [email protected].
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be published on this page, and where appropriate, you will be notified via email or on the platform.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: [email protected]
📞 Phone: +1 (123) 456-75-90
📍 Registered Office: 12A, Theklas Lesiotis Street, Limassol, Cyprus
Lucky Star Casino is fully licensed and regulated under license number № 8048/JAZ 2018-040, ensuring responsible and secure gaming for all players.